Help Center

Find answers to common questions about using CargoBuddy

Getting Started

(4 questions)

For Drivers

(5 questions)

For Senders

(5 questions)

Payments & Fees

(4 questions)

Safety & Trust

(4 questions)

Account & Support

(5 questions)

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Note: CargoBuddy is currently in development. Features and policies may change as we continue to improve the platform. This help center reflects the current state of the application.

Help Center

Getting Started

How do I sign up?

Is CargoBuddy free to use?

What areas does CargoBuddy cover?

Do I need to be a driver to use the platform?

For Drivers

How do I become an approved driver?

Can I create multiple routes?

How do I create a route?

Can I edit or delete my routes?

What if I can't complete a delivery?

For Senders

How do I create a job?

What items can I send?

How do I find a driver for my delivery?

What size packages can be sent?

Can I track my delivery?

Payments & Fees

How do payments work?

Is there an escrow service?

What fees does CargoBuddy charge?

How do drivers set their prices?

Safety & Trust

How are drivers verified?

Is my delivery insured?

What if something goes wrong?

How can I stay safe?

Account & Support

How do I contact support?

Can I delete my account?

How do I update my profile?

What if I forget my password?

Can I change my role (user/driver)?

Still need help?